How to spot Problem Clients and turn them into Good Clients

We’ve all been there – one bad client can be a big drain on your resources and your motivation. In this presentation, Ilise Benun identifies 4 red flags to help you spot the types of clients you should think twice about working with, and offers tips on how to work with challenging clients more productively.

Robert Brunner on Creativity

In his 99U talk, designer Robert Brunner deconstructs his creative process and reveals the stories behind products like Beats by Dre headphones and the Polaroid Cube.

“You see, as indie filmmakers it’s easy to get frustrated when we run into dead ends (we tend to come upon a lot of them). Our plans fall through constantly; our favored actor drops out, the location that would be perfect for our scene is just too damn expensive. But, there’s a beauty in the chaos and in the failure and in the madness of trying to make a film without enough resources. Our films may not end up looking pretty and polished, but many times the challenges we endure as poor filmmakers bring about the honesty that many films these days lack. Like McMurphy and the rest of the guys in the Salem psychiatric hospital, sometimes you have to fight for your right to be different, however ugly that may seem to a world that can sometimes be so sterile and homogenizing. Free your inner rainbow! Fly unfettered and free! Dance in the wildflowers in nothing but a loin cloth — or whatever euphemism you use in your city to say “be yourself”. Don’t let the pressure to make “normal” films dampen your vision and lobotomize your creativity. It’s okay to be R.P. McMurphy — really.”

V. Renée on the worthwhile struggle to be creative in film-making, on no film school. This is how films like One Flew Over the Cuckoo’s Nest get made.

Massive-scale online collaboration

After re-purposing CAPTCHA so each human-typed response helps digitize books, Luis von Ahn wondered how else to use small contributions by many on the Internet for greater good. In his TED talk, he shares how his ambitious project, Duolingo, will help millions learn a new language while translating the Web quickly and accurately — all for free.